ABOUT US

OUR STORY

Orb Insurance Services was started 8 years ago after the founder had worked for some of the biggest names in insurance and having experienced tiresome methods of obtaining and maintaining clients, wanted to start a brokerage of their own. From those experiences, it was clear from the beginning for all of our team as to how we wanted to offer insurance to our clients. It had to have clarity as to what the client would get from a policy, it needed to be a straight forward when obtaining information and it had to meet their business' growing needs

From that dedication, we offer a personable approach, committing to offer you all that you need in one place, for a premium that sits comfortably within your reach.

Orb has enjoyed rapid growth in the last few years, employing a dedicated team who put the client first. We gain an insight of your business through speaking with you and offering site visits to suit, bringing customer service back to where it needs to be.

OUR MISSION

Orb’s mission is to be flexible and reliable, making it easy for our customers to access insurance and to be there for them when things go wrong. Orb only works with the best in the insurance industry and demands high standards from those who we choose to partner with. This translates into a superb customer experience.

"BIG ENOUGH TO COPE, SMALL ENOUGH TO CARE."


You only know the worth of your insurance
policy when things go wrong.
We are here to pick you up when they do.

OUR HAPPY CUSTOMERS

  • I've been in business for over 20 years now, and very rarely write reviews, and never thought that i would be impressed enough to actually want to take the time to write a review for an insurance broker! With the ever increasing moves to online insurance and the don't care call centres, It makes a refreshing change to come across a company that actually has time for you. Actually answers the phone when you ring and not put you in a queue claiming that you are important to them! The staff are so friendly and careful to make sure that you are covered for what you need and are not paying for something that you don't. I've been with them now for 3 years as they consistently keep finding me the best quote for my business (and i have checked.) Mr I Watts.
    Mr Ian Watts - Harthill Laundrette
  • Before working with Orb Insurance, we found it difficult to find an effective and reliable company that could offer everything we required. When speaking to Sabrina we found it suited our business needs as it is crucial to find an insurance company that is accommodating and quick to acknowledge any new information or queries we may have. Orb is a local company to us which offers concise communication delivered in a professional yet friendly manor and we would recommend Orb to any businesses who are looking for a positive and simple experience. Peter Simmons Construction.
    Peter Simmons Construction
  • After being with the same broker and insurer for years we decided to put our insurance needs out for tender and selected Orb as one of the brokers to offer us alternatives. We were amazed by the level of detail that they went into when gathering the initial information, we had not had this kind of questioning from our current broker ever! Through the whole process we were kept informed and really felt a part of the process, not only did we increase our cover levels significantly we found holes in our current coverage that have thankfully now been plugged. A huge thank you to Richard and the guys at Orb for ensuring we were totally covered.
    Nicola F
    Facilities Manager - Housing
  • Orb has been our broker for many years, we have always found it refreshing when speaking to the team at Orb, they are able to explain things to us in a way that we understand and are always honest with us. They keep us up to date and involved in our policies, we don’t just hear from them when its time to renew they really understand how we work. We really came to know the worth of the team following a fire at our premises where we lost a number of coaches. Orb held our hand throughout the process and dealt with everything for us, we didn’t have to worry about it and we had the claim settled in a short space of time which allowed us to carry on without much fuss. We can’t recommend Sabrina and her team highly enough.
    Stephen H
    Coach Operator
  • A huge thank you to Sabrina and the team at Orb Insurance. We have used Orb as our broker for some years now. We needed to make a claim on our home insurance and there is NO doubt that without their advice and hand holding, our claim would have been rejected. They understood how to deal with the Insurance company concerned and gave us advice and relevant professionals to ensure that we received the claim that we were due, not what the insurance company tried to negotiate. If you are considering any insurance speak to Orb, I would not have wanted to navigate that tricky claim without their support and expertise. Thank you!
    Michelle D
    Marketing Professional
  • Thank you for providing excellent advice and solutions to all aspects of our insurance for business and personal needs. We have been really impressed with your service and the fact that you have saved SO much money and improved our insurance cover. I have no hesitation recommending Orb as an excellent insurance broker.
    Haddon S
    Web Designer